We accept Mastercard, Visa, Amex, Discover, Paypal, Money Orders & Personal Checks.
Note: There will be a 15 day hold on personal checks.
Shipping rates for retail orders only! $10.95 - U.P.S. Ground Insured Business Delivery $12.95 - U.P.S. Ground Insured Residential Delivery $20.95 - U.P.S. 2nd Day Air Insured
Note: These rates are for the Continental U.S. Only. Alaska & Hawaii may be higher.
$15.95 USPS for International orders.
When will my order arrive?
We ship packages Monday - Friday. Orders received during the week are processed and shipped within 24 hours of your purchase. Orders received after 3pm on Friday, and anytime Saturday or Sunday, will be processed and shipped the following Monday.
US orders are shipped via UPS Ground insured with a signature required - estimated delivery is 1-5 business days from time of order. We are located in Southern California.
2nd Day air UPS is available for an additional fee.
International orders are shipped via USPS Priority Mail - estimated delivery is 10-14 business days from time of order.
Note: You will be charged for shipping on exchanges.
We do not issue refunds!
1. Sale items are a final sale. No returns or exchanges.
2. Prices and policies subject to change without notice.
3. If you need to return or exchange an item please call or email us.
4. Items sent back without proper packaging will be returned to sender. At senders expense.
5081 Via Paraiso
Alta Loma, CA 92882 USA
info@undergroundhound.net
Phone: 951-279-9737
Fax: 951-279-9747
Office Hours: 8:00 A.M. to 5:00 P.M.
Monday Thru Friday, Pacific Standard Time
